Refunds & Returns
All product measurements communicated on our website are approximate. The display of colours in our product photographs is as accurate and true to life as the photographic process allows. Parental discretion is advised when handling products as some products contain small parts and may be hazardous to small children.
If, in the unlikely event, your goods arrive in a damaged condition or are defective, you must inform us as soon as is practically possible and, in any event, no later than fourteen (14) days after discovery. Failure to do so will deem that you have accepted the goods. You should inspect your goods on delivery or as soon as possible thereafter.
The goods must be unmodified, have been properly used under normal conditions and have been properly stored, installed and maintained.
The goods or parts thereof should be returned to us in its original packaging together with supporting documentation giving the invoice number and the nature of the defect or shortage.
In the instance that a product has been recalled you will be notified.
If you are unhappy with the products you have received from us, please email us at
If for any reason a replacement is not available for a damaged or defective item, then we will refund the value of the returned goods by the original payment method.